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U.S. Sales and Refund Policy

Thanks for shopping at Colab Leaders. We appreciate the fact that included us in your journey. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re purchasing as an author, a publisher , or provider. (To make it visually easier on all of us, we’ll refer to us as the “Colab” in this policy.)


 

As with any shopping experience, there are terms and conditions that apply to transactions at Colab. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase with Colab, you agree to the terms set forth below along with Colab's Privacy Policy and Terms of Use.

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the Colab. That’s because we go out of our way to ensure that they’re designed to help guide you through your process. We understand, however, that sometimes a product or service may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related making returns.

 

For any service, simply contact returns@colableaders.com along with the original receipt no. within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:

Pricing and Price Reductions/Corrections

 

Colab reserves the right to change prices for products displayed at/on the Colab website or App at any time, and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the posted price for a product or service, please email returns@colableaders.com for a refund of the overcharge.

 

Should Colab reduce its price on any Colab branded product within 14 calendar days from the date you receive your product, feel free to visit an Colab websites and Apps or call our toll free number to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Colab within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation

Colab may, in its sole discretion, refuse or cancel any order and limit order quantity. Colab may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Phone order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Colab’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Colab reserves the right at any time after receiving your order to accept or decline your order for any reason. If Colab cancels an order after you have already been billed, Colab will refund the billed amount with 3-5 business days.

Product Availability and Limitations

Given the popularity and/or design constraints of some of our products and services, Colab may have to limit the number of products available for purchase.  Coalb reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Colab confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Colab will cancel the order and refund your purchase price in full with 3-5 business days.